We always love working on weddings at this venue. They are one of a kind in this city! Doesn’t feel like it’s anywhere near the city, let alone right in it! Staff are always extremely accommodating and helpful and they make sure vendors are treated well and with respect. A favourite of ours to work at!
We can't say enough about Graydon Hall Manor! Their staff are courteous, efficient, and so accommodating to vendors. Our photobooth always receives rave reviews when we set up here, thanks to our services and their amazing atmosphere. Just check out some of the photos we have captured there!
recently attended event here, staff is amazing but i especially give props to the young boy named thomas!
As a photographer, I highly recommend this place for your events and photo shoots. Beautiful place for great photos!
Initially, we were so excited at the thought of having our wedding at Graydon Hall. We called a few times and no one contacted us despite leaving a few voicemails. We finally were able to get ahold of Josh who helped us start the process. He gave dates/ times to set up a tour. We sent a day/time and he never responded. When we emailed him the day before to confirm, he told us the time was no longer available. We worked around that and a family member went on our behalf. We emailed him to let us know we wished to proceed with the venue and requested a contract to book july 7th of next year. He didnt initally respond, and when he did he apologized and said he was working on it and they were busy. We provided further info to draw up the contract…and again no response. When we finally got the contract, we noticed that the date was incorrect. We requested him to resend with the original date we had requested. Again, no response until my fiance finally called him. She was told that the delay was that one of his colleagues had just sent a contract to another couple for that day so it was unavailable. He said that the date on the contract was on hold for us and if the contract fell through we would be the first to know. Very frustrating this was not communicated to us openly. We have been reaching out for over a month now, and every time it took 3 emails and a phone call in order to get a response back. We have wasted our time and resources on this venue and have nothing to show for it. Unprofessional for a wedding venue of this caliber.
By
Graydon Hall Manor
on Aug 07, 2023
Hello Priyesh,
Thank you very much for your feedback. We are so sorry that the date you and your fiancée were interested in as a first choice has been booked. On any given day we have a couple of dozen dates on hold with dozens of phone or email inquiries each and every day. Our calendar is in a constant state of change. Based on your emails of July 13th we were under the impression that your date had flexibility. I am so sorry that we erred in our judgement.
Each and every client is very important to us. We would love the opportunity to be of service to you and Samantha if you might consider July 14th, 2024.
I invite you to call me directly at 416-449-5432 x 21 to discuss your wedding date.
Warmest regards,
Nicole Pieckenhagen
Always, some E.Indians, causing troubles, to others. Time to hire, non-East Indians and their types. Fake documents, caused bad images.
Our experience with Graydon Hall was perfect. Literally perfect. Lucy helped co-ordinate the most incredibly breathtaking wedding we could have ever hoped for. The venue itself is stunning. Gardens, fountains, chandeliers, stone terraces - it truly is a fairytale. Our guests were taken aback by the beauty of this manor. The food was 10/10! From beginning to end, we heard nothing but compliments from our friends and family. And the team at Graydon Hall was calming, caring and so much fun to work with from the moment we walked in the door. An absolute dream team with detailed logistics, amazing organization & most importantly - genuine care for their brides, grooms & their loved ones. We can’t recommend Graydon Hall enough. Lucy & team- thank you for making our wedding day so special!
It was a beautiful wedding experience. I highly recommend it.
A beautiful and cozy venue for a small wedding. The servers are very professional and friendly as well. Too bad it isn't open to the public on a normal day; otherwise, it would be great to enjoy a meal or afternoon tea on the premises.
Very nice grounds need more washroom service was good
Good food! Good service! Lovely surroundings!
I had my wedding at Graydon Hall Manor in July 2022 and I can't say enough good things about this wedding venue. The wedding venue itself is gorgeous and the food is amazing, but what set this venue apart for us was the customer service from the planning team. Planning a wedding can be stressful and expensive, and the team at Graydon were very organized and professional. They were prompt at responding to emails (no matter how many were sent!) and answered all questions thoroughly. Marisa was our planner and she was great! I had a great time planning my wedding and the team at Graydon made the experience so much less stressful than it could have been! Thank you Graydon Hall!
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Graydon Hall Manor 5 out of 5 based on 19 user reviews.